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Capitol Research





New technologies present amazing opportunities for businesses and governments to increase their efficiency and expand their products and services. But they also present a host of new challenges. Whether state officials are trying to figure out how to improve government performance, recruit businesses, shore-up the tax base, regulate emerging industries or protect individuals’ privacy, they need to stay abreast of the latest technological trends. Not only that, they need to be able to anticipate what’s coming down the pike.



  1. State Legislation
  2. State Programs
  3. CSG Publications
  4. Meetings




Suggested State Legislation
  1. Computer Security (2006)
  2. Computer Security Breaches (2006)
  3. Obtaining Identity by Electronic Fraud (2006)
  4. Slam Spam (2006)
  5. Spyware (2006)
  6. Traffic Control Signal Preememption Devices (2006)
  7. Wireless Privacy (2006)
  8. Community Service Voice Mail (2005)
  9. Harmful Electronic or Electromagnetic Devices (2005)
  10. Pornography and Child Exploitation Prevention (2005)
  11. Statewide First Responder Building Mapping Information System (2005)
  12. Government Data Collection and Dissemination Practices Concerning Social Security Numbers (2004)




Innovations Awards
Winner - South Carolina - 2005 - Information Sharing and Analysis Center
A statewide system to coordinate the detection, analysis, notification and response to cybercrime against public agencies combines resources of state and federal law enforcement agencies. The system includes an early warning mechanism to alert public agencies about threats, a clearinghouse of information about cybercrime and a mechanism to help agencies deal with attacks on computer networks.
Alternate - New Jersey - 2005 - Garden State Network Enterprise Intrusion Detection Project
Created by a partnership between the state and the U.S. Army Communications-Electronics Command Research, Development and Engineering Center (CERDEC), the project is an effort to thwart cyberterrorists by researching and analyzing the state’s networks and developing an intrusion detection system.
Alternate - New York - 2003 - Management Information, Research, References and Operational Reports (MIRROR)
An application software system that automatically extracts performance data from functional systems and delivers performance measure reports for every level of the New York State Workers’ Compensation Board, MIRROR reports show how effectively and efficiently the board is providing services to its customers.
Finalist - Minnesota - 2005 - MinnesotaHelp.info
This comprehensive online human services database contains more than 30,000 services and resources for providers and consumers of all ages, income levels and abilities.
Finalist - North Carolina - 2004 - Agency Security Assessment Project
This program assesses the security of the computers and related data at 27 of the state’s executive branch agencies against ISO 17799 security standards.
Finalist - South Dakota - 2004 - Digital Trunked Radio System
The first wide-area trunked system to utilize digital (VHF-150 MHz) technology, this system includes 40 towers and 9,000 local, state and federal public safety radio users.
Finalist - Arkansas - 2003 - GeoStor
This program is a statewide, publicly accessible geospatial information system (GIS) with the ability to deliver customized geographic data. This program allows users across the state to respond quickly and efficiently to location-based questions dealing with a host of issues, including economic development, city zoning and disaster response.
This multipurpose initiative takes donated computers – thereby reducing the amount of electronic waste in public landfills – refurbishes them, and distributes them to needy schools. Prison inmates and high school students learn how to refurbish the machines, which gives them marketable skills.
Finalist - Nebraska - 2003 - County eGovernment Initiative
This program provides support for development of Web sites and online services for county governments, and as the state’s official Web portal and network, provides the service at no cost to participating counties.
Finalist - South Dakota - 2003 - Electronic Vital Records and Screening System
This comprehensive Internet-accessible data system is designed to collect vital records, such as birth, death, marriage and divorce records, as well as newborn metabolic and hearing screening data. This system handles the business functions of the State Vital Records Office and local registrars, including issuance of certified copies, accounting, document tracking, modifications and preservation of records.
Finalist - Washington - 2003 - DCS Secure Card
This card allows transmittal of child support payments to custodial parents through Electronic Funds Transfer, thereby decreasing the Division of Child Support’s costs of distributing payments. Custodial parents may use their card at a bank teller, ATM or any other merchant that accepts debit or credit cards to access child support funds.





  1. “Constituent Relationship Management for State Legislators,” CSG-WEST and George Washington University report, July 2008.
  1. "Home Work: States Open to Employees Telecommuting, But There Are Obstacles," State News, March 2007.
  2. "Rebooting the Work Force," State News, March 2007.
  3. "Plastic Payments: Some States Move to Debit Cards for Child Support," State News, Jan. 2007.
  1. “Wired for Success: Schools Using More Technology to Educate Students,” State News, Oct. 2006.
  2. “Blogging Government: Web Journals Enhance Communication with Constituents,” State News, Sept.r 2006.
  3. “Competing in a Global Economy: Lieutenant Governors Discuss Future Based on Technology, International Trade,” State News, Sept. 2006.
  4. “Waging War on Sexual Crimes,” State News, April 2006.
  1. Trends in America: Navigating Turbulence to Success, Dec. 2005.
  2. “Keeping a Close Eye: Officials Increasingly Turn to Camera Networks and Monitoring Devices for Public Surveillance,” State News, Nov./Dec. 2005.
  3. “Broken Connections: Hurricane Katrina Shed Light Again on Lack of Public Safety Communications Interoperability,” State News, Oct. 2005.
  4. “E-Waste Recycling Efforts Gather Momentum,” State News, Sept. 2005.
  5. “Biometrics: Tomorrow’s Technology Today,” State News, Aug. 2005.
  6. “Trends in America: Charting the Course Ahead,” State News, Aug. 2005.
  7. “States Might Play Part in Restricting Access to Violent Games,” Stateline Midwest, July 2005.
  8. Trends in America: Charting the Course Ahead, June 2005.
  9. “Changes Seen in State Education Systems’ Use of Technology,” Stateline Midwest, June 2005.
  10. “Turnpike in Transition: Public-Sector Motives and Private-Sector Methods,” Spectrum, Spring 2005.
  11. “States Seek to Close Digital Divide, Expand Broadband Service,” Stateline Midwest, April 2005.
  12. “Upgrading Health Care: States Promote Health Information Technology,” State News, March 2005.
  13. “To Blog or Not to Blog?” State News, Feb. 2005.
  14. “10 Change Drivers for the Future,” State News, Jan. 2005.
  1. “E-Pollution: Wading Through Mounds of Data,” State News, Oct. 2004.
  2. “Unlicensed and Unwired: The FCC’s Signal Achievement,” State News, Sept. 2004.
  3. “State Technology Becomes Personal,” State News, Aug. 2004.
  4. “States Adopt Technology,” State News, Aug. 2004.
  5. “Trends Worth Watching,” State News, June/July 2004.
  6. “The Rise of the Creative Class,” State Government News, March 2004.
  7. Howard Who?” State Government News, March 2004.
  8. “Have You Spotted This Trend? Internet Phone Calls: Why States Need to Be Prepared for VoIP,” State Government News, March 2004.
  9. “Budget Balancing Tactics,” State Government News, Feb. 2004.
  1. “Interest, Enrollment Increasing in States’ Online Schools,” Stateline Midwest, Dec. 2003.
  2. “Midwestern Legislatures among Nation’s Most Digitally Advanced,” Stateline Midwest, Dec. 2003.
  3. “States Change With Technology,” State Government News, Nov./Dec. 2003.
  4. Indiana, Ohio Initiatives Look to New Economic Sectors for Growth,” Stateline Midwest, Nov. 2003.
  5. States and the ‘Stateless’ Technology: Use of Internet Telephone Calls on the Rise in State Governments,” State Government News, Oct. 2003.
  6. “Amber Alerts: States Use Technology to Combat Child Abduction,” State Government News, Oct. 2003.
  7. “Four Midwestern States Enact Anti-Spam Laws in 2003,” Stateline Midwest, August 2003.
  8. What’s in a Name? Chief Technology Officers: Architects, Technologists or Visionaries?” State Government News, May 2003.
  9. “On the Same Wavelength: Lack of Communications Interoperability Among Public Safety Responders Can Cost Lives,” State Government News, May 2003.
  10. “New Initiatives Focus on Growing States’ High-Tech, Knowledge-Based Economies,” Firstline Midwest, April 2003.
  1. State Official’s Guide to Internet Privacy, 2002.
  2. “Illinois Alters Investment Strategy to Help High-Tech Industry,” Stateline Midwest, Nov. 2002.
  3. “Safety in Cyberspace: What States Are Doing About Internet Privacy,” State Government News, Sept. 2002.
  4. “Less Money, More Service: NASTD Members Asked to Do More, Save More,” State Government News, Aug. 2002.
  5. Have You Spotted This Trend?” State Government News, June/July 2002.
  6. “Midwestern Governors’ Conference Delegation Begins Dialogue with EU on Biotechnology,” Stateline Midwest, July 2002.
  7. “State Proposals Driven by Promise of Fuel Cell Technology,” Stateline Midwest, June 2002.
  8. Seeking Protections: States Respond to Rising Concerns about Identity Theft and Privacy,” Stateline Midwest, June 2002.
  9. “Biometric Border Solutions,” State Government News, May 2002.
  10. “’Net Balance: Online Privacy,” State Government News, May 2002.
  11. “The Future of Identification,” State Government News, April 2002.
  12. Political Pop-Ups Coming,” State Government News, April 2002.
  13. “Midwestern States Have Significant Stake in Future of Agricultural Biotechnology,” Firstline Midwest, March 2002.
  14. “States Fight Against Cyber-Terrorism,” State Government News, March 2002.
  15. “Computer Literacy a Vital Part of Michigan’s Education Plans,” Stateline Midwest, Feb. 2002.
  16. “Access to Ideas: CSG Helps Legislators Find Out What Laws Other States Are Enacting in a Variety of Areas,” State Government News, Jan. 2002.
  1. CSG Recognizes State Web Sites,” State Government News, Nov./Dec. 2001.
  2. E-Government: Integrated Justice For All,” State Government News, Sept. 2001.
  3. “Have You Spotted These Trends?” State Government News, Sept. 2001.
  4. “Cookie Monsters That Know All,” State Government News, Aug. 2001.
  5. “Legislators Seek Right Match between DNA Technology, Laws,” Stateline Midwest, July 2001.
  6. “Slow Action on Ballot Reforms,” State Government News, June/July 2001.
  7. “Responding to E-Mail,” State Government News, June/July 2001.
  8. “Megatrends Shape State Policies,” State Government News, June/July 2001.
  9. “States Study Best Methods for Delivering, Paying for Various E-government Services,” Firstline Midwest, June 2001.
  10. “States Revisit the Death Penalty,” State Government News, May 2001.
  11. Sales-Tax Bill Hits the Mark,” State Government News, May 2001.
  12. “Scouting Trends in the States,” State Government News, April 2001.
  13. “A Computer in Every Home?” State Government News, April 2001.
  14. “Virtual Schools Offer Students More Choices, Advanced Classes,” Stateline Midwest, April 2001.
  15. E-mail, Web Use Renew Debate over Privacy vs. Public Access,” Stateline Midwest, April 2001.
  16. “Instant Messaging: Legislators Are Increasingly Using E-mail to Communicate With Constituents,” State Government News, Feb. 2001.
  17. “Privacy on the Internet,” State Government News, Feb. 2001.
  18. “Justice Systems Need Not Fly Blind,” State Government News, Jan. 2001.
  19. 8 for the States: Top Issues for the 2001 Legislative Sessions, The Council of State Governments Midwest, 2001.
  1. Technical Difficulties: Hiring and Keeping IT Employees in State Government, 2000.
  2. Technology in State Legislatures: The Impact of Computer Use by Legislators on the Legislative Process, 2000.
  3. Electronic Commerce: Revenue and Implications for States, 2000.
  4. “An Economic Splash: Hawaii Makes Some Changes to Ride the Wave of Change,” State Government News, Nov./Dec. 2000.
  5. “Bigger is Better,” State Government News, Nov./Dec. 2000.
  6. “Legislators Enter Computer Age,” State Government News, Nov./Dec. 2000.
  7. Addressing the Skill Shortage: A Report from the Midwestern Workforce Development Policy Forum, The Council of State Governments Midwest, Nov. 2000.
  8. “Bridging the Digital Divide,” State Government News, Oct. 2000.
  9. “A Gap in Web Access,” State Government News, Oct. 2000.
  10. Privacy on the Line,” State Government News, Oct. 2000.
  11. “Checking on Your Doctor,” State Government News, Oct. 2000.
  12. “Whew and Wow! 2000 Legislative Sessions Highlights,” State Government News, Aug. 2000.
  13. “Looking for Mr./Ms. Techie,” State Government News, Aug. 2000.
  14. Investing in a Digital Economy,” State Government News, Aug. 2000.
  15. Biotech Crops Sow Debate,” State Government News, June/July. 2000.
  16. “Internet Tax Freedom Costs States,” State Government News, June/July 2000.
  17. “Forces Shaping States,” State Government News, June/July 2000.
  18. “Internet Expands Community Notification of Sex Offenders,” Stateline Midwest, July 2000.
  19. “Legislative Information Technology,” State Government News, May 2000.
  20. Universal Service? States Are Working to Bring Rural Areas into the Information Age,” State Government News, April 2000.
  21. “Internet Tax-Free Zone?” State Government News, April 2000.
  22. E-government: The Next Revolution,” State Government News, April 2000.
  23. “Multimedia Michigan House Airs Session in Variety of Ways,” Stateline Midwest, April 2000.
  24. “Wanted: A Skilled Work Force,” State Government News, March 2000.
  25. “Breaking Voting Barriers,” State Government News, March 2000.
  26. “Lots to Do in 2000: Congress Faces Tough Budget Battle,” State Government News, Feb. 2000.
  27. “Biotechnology: Curse or Cure?” State Government News, Jan. 2000.
  28. Electronic Identification,” State Government News, Jan. 2000.
  29. “Electronic Commerce,” State Government News, Jan. 2000.




Spring Committee & Task Force Meetings
Thomas M. Jarrett, Delaware Department of Technology & Information
Annual State Trends and Leadership Forum, Phoenix, Ariz., Nov. 30-Dec. 3
Doug Robinson, NASCIO