Category: CSG South

Leading organizational change requires more than implementing new processes. It also requires leaders to communicate clearly, build trust and help teams navigate uncertainty with confidence. During this SAIL webinar, leadership strategist Dwayne Whitehead explored practical approaches for guiding teams through periods of transition.

Passenger rail is receiving increased attention as Southern states assess its role in transportation systems, economic development, and regional mobility. This webinar explores how states across the region are approaching passenger rail infrastructure, focusing on planning, coordination, and long-term investment strategies.

This recorded webinar examines how government staff can strengthen communication with executive leadership by identifying when to speak, when to pause, and how to provide guidance that supports effective decision-making. The discussion focuses on practical strategies for building credibility as a trusted advisor while navigating high-pressure environments and complex organizational dynamics.

Public polarization has continued to shape how individuals interact with government offices, increasing the complexity of communication for public-facing staff. During this SAIL-hosted webinar discussion, Katie Gilfeather, a licensed clinical social worker and training consultant in organizational excellence, conflict resolution, and mediation, examined how these dynamics affect day-to-day interactions and outlined practical approaches to managing them.

Artificial intelligence is advancing rapidly across healthcare systems, prompting state policymakers to examine how these technologies may influence clinical care, insurance processes and regulatory oversight. As AI tools expand in scope and capability, legislatures and state agencies are evaluating how to approach governance, implementation and oversight.

States are navigating a period of shifting fiscal conditions as revenue growth moderates, federal policy changes take effect, and long-term cost pressures persist. In this policy webinar, CSG South examined the fiscal landscape facing states and the factors shaping budget decisions during the 2026 legislative session.

State agencies face a growing volume of sophisticated cyber threats that can disrupt operations and compromise sensitive data. To examine these issues, CSG South convened a panel discussion that explored how cyber threats to state government are evolving, which systems are most at risk, and what trends officials should monitor as adversaries refine their tactics.